|
Steps: 1. Select Event | 2.Ticket Quantity | 3. Review and Payment | 4. Confirmation
Below are frequently
asked questions about tickets purchased from the Santa Barbara Museum
of Natural History online:
Can I buy
a membership and tickets at the same time?
In order to obtain
membership pricing for purchasing tickets online, you much purchase your
membership first online. Your online membership confirmation will have
a temporary membership ID# to use for online ticket purchasing.
Is there a
limit to how many tickets can I purchase?
9 tickets of
each event can be purchased at a time.
Where do I
pick them up? Can they be mailed to me?
Tickets are available
at will call and will not be mailed. Will call is available at the event
door one hour before the event.
Can I buy
them on line and come in and pick up tickets?
There is no need to pick up your tickets at the Museum as your email confirmation
is your ticket.
What if I lose
my confirmation?
We will have a copy
of your confirmation at the door of the event.
What if my
transaction does not go through?
Call
(805) 682-4711 ext. 308 and we will sell you tickets over the phone or
help walk you through the process.
What if I do not know my member number?
Please contact the development office for your membership number at (805)
682-4711 ext. 345
If I am a
member, can I get a refund?
If you are a member and purchased tickets at non-member pricing, please
bring a copy of your confirmation and your member card to the Museum's
front office for a refund of the difference.
What do I do if I want to cancel my order after it is placed?
Call
(805) 682-4711 ext. 308 and we will credit your account.
|
